1. Check name spelling; passenger names must match the passport exactly. Name changes are not permitted after booking.

2. Ensure the departure date and time for your flight are accurate.

3. Air Tickets are 100% nonrefundable.

4. Refunds: If your air ticket is eligible for a full or partial refund, the refund will be processed from the original amount paid to buy the ticket.

5. If you had paid any date change fees (penalty, fare difference, and service fees) that will be non‑refundable.

6. All service fees are non‑refundable.

7. Taxes and our service fees are included in the total ticket cost.

8. Fares are not guaranteed until tickets are issued.

9. Due to multiple merchants involved in the services, there might be multiple transactions on your credit card; please check the total.

10. Check your flight schedule 24 hours before your flight with us or on the airline website.

11. Date changes: CAD 250 + difference of price and taxes wherever applicable.

12. Changes within 24 hours of flight timings are not permitted.

13. Please reach the airport 3–4 hours before flight departure.

14. Please ensure your eligibility to enter the destination or transit country; the travel agent will not be responsible. Check visa requirements with the relevant authority.

15. Indian passport holders cannot take two stops in Europe while traveling to Canada from India or vice versa; a Schengen visa is required.

16. Indian passport holders need a US visa if their flight transits the USA.

17. Please ensure you have travel documents, a valid passport, Visa, PR Card, and vaccination certificate for transit or your final destination.

18. Travel insurance is highly recommended; please check with the agent.

19. All travel bookings and reservations can only be guaranteed as confirmed if payment is made in full on the same day as your booking.

20. Passport must be valid for six months from the date of travel.

21. We can only request wheelchair on your behalf to the airline and cannot guarantee it.

22. We can only request your preferred meal to the airline and cannot guarantee it.

23. We can only request bassinet on your behalf to the airline and not guarantee it. On any given flight, there are only a limited number of bassinets available. Bassinets are often free, but sometimes you must pay extra to secure the bulkhead.